Every aspect of the design and installation has been extremely professional. The original designer took on board what I needed - and what I didn't - and came up with elegant solutions to a very quirky layout. When I described a work-surface I'd seen at an exhibition, even though I didn't know exactly it was, she sourced a sample within days.
I've been especially impressed with the fitter who has done a fantastic job. He's efficient, highly skilled and a delight to deal with. My only regret is that I didn't take up Mobalpa's suggestion of using him to strip out the old kitchen. He would have done a better, quicker and cheaper job than the builder I employed separately.
The inevitable minor glitches that come with any building project have been quickly and easily resolved and the end result is everything I'd hoped for.